Oracle Fusion HCM Support Engineer

Oracle is seeking a Fusion HCM Support Engineer to join their growing Cloud team in Bucharest. This role combines technical expertise with customer support, requiring 3-5+ years of experience in HCM implementation, support, or development. The position involves working with Oracle's cutting-edge Fusion products, troubleshooting complex technical issues, and serving as a key interface between customers and Oracle's technical teams.

The ideal candidate will possess strong SQL knowledge, excellent communication skills, and the ability to work independently while handling complex technical and functional areas. You'll be responsible for investigating customer issues, developing solutions, and influencing product design through direct feedback to development teams. The role offers the unique opportunity to shape how Oracle Software Support handles Fusion products while working closely with Development and Product Management teams.

As part of Oracle, you'll join a world leader in cloud solutions that prioritizes innovation and inclusion. The company offers comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for professional growth and development. Oracle maintains a strong commitment to diversity and work-life balance, making it an ideal environment for those seeking to make a significant impact in enterprise software support.

The position requires a bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience, along with fluent English skills. You'll be working in a collaborative environment while having the autonomy to research, develop, and document solutions for customer issues. This role is perfect for someone who enjoys combining technical problem-solving with customer interaction and wants to be at the forefront of cloud technology innovation.