Oracle HCM Learning product - Technical Analyst 3-Support

Oracle is seeking a Technical Analyst 3 for their HCM Learning product support team. This role combines technical expertise with customer service excellence, requiring 3-5+ years of experience in providing technical support and solutions. As a member of Oracle's Support organization, you'll be responsible for handling both technical and non-technical customer inquiries, troubleshooting complex issues, and serving as a primary point of contact for customers.

The position demands a deep understanding of Oracle products and the ability to work across multiple platforms. You'll be interfacing with customers, OEMs, and VARs to resolve installation and maintenance issues. The role requires independent problem-solving abilities and the capability to develop solutions with minimal supervision.

Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, flexible vacation, and various other perks. The salary range is competitive, ranging from $51,900 to $126,100 annually, with potential equity opportunities.

This is an excellent opportunity for a technical professional who enjoys customer interaction and problem-solving. The role requires a security clearance and English language proficiency. While visa sponsorship is not available, the position offers stability with an industry leader known for innovation and employee development.

Working at Oracle means joining a company that values diverse perspectives and promotes work-life balance. The company's 40+ year track record of success and continued growth in the cloud solutions space makes this an exciting opportunity for career development.