Oracle's Cloud Infrastructure (OCI) team is seeking a Software Development Manager to lead their Support Tooling team. This role involves developing scalable platforms for Oracle Cloud's expanding needs, focusing on optimizing support costs while delivering premium customer experience. The position requires managing a team building new features and enhancements for support services including Oracle Support Center and Oracle Support Digital Assistant.
The role combines technical leadership with people management, requiring expertise in distributed systems and highly available services. You'll be responsible for delivering major components of Oracle's Cloud Infrastructure, leading a team in a fast-paced environment while maintaining zero customer impact. This is an opportunity to work on ambitious initiatives in a growing cloud infrastructure space.
As a manager, you'll oversee software development, guide technical decisions, manage resources, and drive process improvements. The position requires strong technical background with 5+ years of software development experience and 2+ years in technical leadership roles. Knowledge of cloud technologies, distributed systems, and experience with Java/C++ programming is essential.
Oracle offers a competitive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and provides opportunities for community involvement through volunteer programs. This role offers the chance to make significant impact on cloud technologies and customer experience while working with cutting-edge technology in a rapidly growing environment.