Support Engineer - Java

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS

Description For Support Engineer - Java

Oracle, a global leader in cloud solutions, is seeking a Support Engineer specializing in Java development. This role combines technical expertise in Java programming with infrastructure support responsibilities. The position requires 3-5+ years of experience and focuses on maintaining and optimizing application performance through monitoring, troubleshooting, and automation.

The ideal candidate will have a strong background in Java development, PL/SQL, and experience with application health monitoring tools like AppDynamics. They will be responsible for ensuring system stability, managing SLAs, and coordinating with development teams to maintain optimal application performance. The role involves both hands-on technical work and collaborative efforts with cross-functional teams.

Oracle offers a comprehensive benefits package including medical insurance, life insurance, and retirement options. The company promotes a culture of innovation and diversity, believing that true innovation comes from diverse perspectives and backgrounds. With over 40 years of industry experience, Oracle provides opportunities for professional growth in a stable yet dynamic environment.

This position is ideal for someone who enjoys both technical challenges and collaborative problem-solving. The role offers exposure to enterprise-level systems and the opportunity to work with cutting-edge cloud technologies. Join Oracle to be part of a team that shapes the future of cloud computing while enjoying competitive benefits and opportunities for professional development.

Last updated 13 days ago

Responsibilities For Support Engineer - Java

  • Lead troubleshooting during production
  • Ensure expected application performance levels are achieved
  • Coordinate stability efforts with Development and program team
  • Leverage existing products/functionality and promote reuse
  • Work alongside other engineers to elevate technology and apply standard processes
  • Collaborate with team members on shared responsibilities
  • Work with data engineers, business users, project managers and other engineers
  • Participate in local meetups to gain and share knowledge

Requirements For Support Engineer - Java

Java
  • Bachelor's degree in computer science engineering or related field, or equivalent work experience
  • Experience in SLA management and Prod critical issues monitoring, escalation and resolution
  • Exposure in ServiceNow Portal and organizational change procedures
  • Experience in Java development, process automation, application health monitoring tools
  • Experience in PL SQL

Benefits For Support Engineer - Java

Medical Insurance
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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