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Systems Engineer - Technology Architect

World leader in cloud solutions providing tomorrow's technology to tackle today's challenges, with 40+ years of experience.
$51,200 - $99,900
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
Enterprise SaaS · Healthcare
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Description For Systems Engineer - Technology Architect

Oracle is seeking a Systems Engineer - Technology Architect to join their healthcare technology division. This role sits at the intersection of healthcare and technology, working to revolutionize healthcare delivery through innovative solutions. The position involves providing critical system support, advocating for customer needs, and resolving technical inquiries.

As part of the Mission Critical support team, you'll offer expert technical support, troubleshoot system issues, and monitor environments for stability. The role requires strong communication and problem-solving skills, particularly in high-pressure situations. You'll be working with both front-end and back-end applications, handling database queries, and maintaining system stability.

Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, flexible vacation, and paid parental leave. The company maintains a strong commitment to work-life balance and professional development. The position offers opportunities to work with cutting-edge healthcare technology while making a meaningful impact on healthcare delivery systems.

The ideal candidate will have experience in system diagnostics and log analysis, strong troubleshooting abilities, and excellent communication skills. You'll be joining a collaborative environment where you'll work with cross-functional teams to resolve complex technical issues and ensure optimal system performance.

Last updated a month ago

Responsibilities For Systems Engineer - Technology Architect

  • Answering all customer engagements via phone expediently
  • Troubleshooting solution-related incidents for the Oracle Health platform
  • Execute mitigation actions and initiate escalation actions as needed
  • Conduct troubleshooting investigations on both front-end and back-end applications
  • Perform backend troubleshooting by reviewing log files, querying database tables
  • Document all notes, activities, and resolutions throughout incident lifecycle
  • Communicate effectively with customers and internal stakeholders
  • Collaborate with cross-functional teams

Requirements For Systems Engineer - Technology Architect

Linux
  • Service-oriented with strong analytical skills
  • Strong understanding of technology support
  • Experience in troubleshooting technology
  • Structured and methodical approach to analyzing issues
  • Self-sufficient with ability to prioritize tasks
  • Strong communication skills
  • Problem-solving capabilities

Benefits For Systems Engineer - Technology Architect

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings with company match
  • Flexible Vacation
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

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