Founded in 2013, Pendo helps product managers understand and improve product success through software analytics and user insights.

Pendo, a rapidly growing startup founded in 2013, is seeking a Backend Engineer for their Team Andromeda, which focuses on the Session Replay product. This role is crucial in helping businesses understand user behavior and optimize digital experiences. As a Backend Engineer, you'll be working on architecting large-scale projects that prioritize performance, scalability, and maintainability.

The position offers an opportunity to work with a product that transforms raw session data into actionable insights, enabling businesses to visualize real user sessions and gain critical insights into user interactions. You'll be part of a highly collaborative environment, working within an Agile framework and contributing to innovative projects that directly impact customer success.

The ideal candidate will bring 3+ years of experience in compiled programming languages, particularly Go, and have a strong foundation in REST APIs and automated testing. You'll be joining a company backed by prestigious institutions like Battery Ventures and Salesforce Ventures, where you'll have the chance to work with diverse technologies and clients while making a real impact on Pendo's future.

The role offers competitive compensation ranging from $105,000 to $120,000 for the Raleigh, NC location. Pendo prides itself on its passionate, dynamic, and fun culture, with a strong commitment to diversity and inclusion. The company's mission to improve society's experience with software provides a meaningful purpose to your work, while the collaborative team environment ensures continuous learning and growth opportunities.

Backend Engineer position at Pendo focusing on Session Replay product development, requiring 3+ years of experience in compiled programming languages and REST APIs.

Backend Software Engineer

Pendo is a startup founded in 2013 by former product managers to provide a simple way to understand and drive product success. Their mission is to improve society's experience with software.

As a Principal Sales Engineer at Pendo, you'll be a technical expert on the EMEA Enterprise sales team, aligning Pendo's solutions to customers' business challenges. You'll work closely with account executives to demonstrate the value of Pendo's platform through customer discovery, navigating technical and business requirements, crafting presentations, and guiding evaluations. The role requires a strong technical and business acumen, with the ability to manage deals involving multiple stakeholders. You'll collaborate with the sales organization to win business and expand Pendo's offerings within the EMEA customer base. Key responsibilities include delivering sales presentations, executing proof of value evaluations, addressing technical questions, and collaborating cross-functionally. The ideal candidate has 8+ years in customer-facing roles, with 5+ years in pre-sales, experience with MEDDICC framework, hands-on web or mobile technology experience, and excellent presentation skills. Pendo offers a dynamic, fun culture in a fast-growing startup environment, backed by top-tier investors. They value diversity and provide equal opportunities to all applicants. The role is based in London with a competitive salary range of £158,000 - £195,000 OTE (70/30 split).

Principal Sales Engineer role at Pendo, aligning solutions to customer challenges in EMEA Enterprise sales.

Principal Sales Engineer

Pendo was founded in 2013 by former product managers to build a simple way to understand and attack what truly drives product success. Their mission is to improve society's experience with software.

Team Andromeda at Pendo is dedicated to the Session Replay product, which enables customers to visualize real user sessions and gain insights into user interactions with digital platforms. As a Back End Engineer, you'll be architecting large-scale projects focusing on performance, scalability, and maintainability. You'll write high-quality code, design solutions for complex problems, implement testing, troubleshoot issues, and collaborate across teams. The role requires 3+ years of experience in compiled programming languages like GO, knowledge of REST APIs, and strong problem-solving skills. You'll be joining a fast-growing startup supported by top-tier investors, working with diverse technologies and clients. Pendo offers a passionate, dynamic, and fun culture, with a commitment to diversity and equal opportunity. The company provides competitive compensation and various benefits, fostering an inclusive work environment where everyone can bring their whole self to work.

Back End Engineer role at Pendo, working on Session Replay product, requiring 3+ years experience in compiled languages and REST APIs.

Back End Engineer

As a Senior Sales Engineer II at Pendo, you'll be a technical expert on the EMEA Enterprise sales team, aligning Pendo's solutions to customers' business challenges. You'll work closely with account executives to demonstrate the value of Pendo's platform through customer discovery, navigating technical and business requirements, crafting presentations, and guiding evaluations. The role requires a proven track record of selling technical solutions to executive and technical buyers in large enterprises. You'll need strong technical and business acumen, ability to manage complex deals, and embody curiosity, credibility, and integrity. Pendo has a "win as a team" mentality, is metrics-driven, and rewards top performers.

Key responsibilities include:
- Collaborating with the enterprise sales organization
- Crafting and delivering sales presentations and demonstrations
- Executing proof of value evaluations
- Addressing technical questions on Pendo's technology
- Gathering technical requirements and ensuring smooth handoffs
- Cross-functional collaboration for customer feedback and issue escalation

Qualifications:
- 5+ years in customer-facing roles with large enterprises, including 3+ years in pre-sales
- Experience with MEDDICC framework
- Hands-on experience with web or mobile technologies
- Excellent presentation and demonstration skills
- Master of the Sales Engineering craft

Preferred qualifications include familiarity with digital adoption, experience selling to product teams, and knowledge of enterprise systems like Salesforce and SAP.

Pendo offers a diverse and exciting set of technologies and clients, with a passionate, dynamic, and fun culture. They are an equal opportunity employer committed to diverse teams and providing reasonable accommodations to applicants with disabilities.

The expected salary range for this role is £128,000.00 - £160,000.00 OTE (70/30 split), with individual pay rates based on qualifications, experience, skillset, and internal equity.

Senior Sales Engineer II role at Pendo, aligning solutions to customer challenges in EMEA Enterprise sales.

Senior Sales Engineer II

We are seeking a highly motivated and detail-oriented Associate IT Engineer passionate about delivering exceptional customer service in a fast-paced environment. You will be part of a team supporting over 825 Pendozers, with 55% distributed across multiple time zones. Our goal is to create the best workplace in the world, spanning numerous remote offices and satellite coworking spaces across continents.

As an Associate IT Engineer, you will:
- Deliver primary technical support to employees through various channels
- Partner with IT colleagues to support global locations
- Maintain a balanced focus on security and efficiency
- Accurately log and document all Service Desk issues
- Collaborate on corporate-wide initiatives and team projects
- Identify and research routine technical problems

We are predominantly a Mac-based environment, utilizing Jamf for MDM, Okta for identity management, and Zoom for video conferencing. Our operations are fully cloud-based with no on-premise servers.

The ideal candidate:
- Has a passion for helping people solve problems
- Excels in a fast-paced customer service environment
- Enjoys supporting and troubleshooting issues on macOS and/or Windows platforms
- Is comfortable using cloud-based communication tools
- Has 1+ years experience in a technical support environment
- Is familiar with Mac OS, Windows OS, and Google suite of applications
- Has strong communication and interpersonal skills
- Can multitask and prioritize effectively

Join one of the fastest-growing startups, supported by best-in-class institutions. Our culture is passionate, dynamic, and fun. We are an equal opportunity employer and welcome diversity. Pendo is committed to providing reasonable accommodations to applicants with disabilities.

Associate IT Engineer role at Pendo, providing technical support and maintaining IT infrastructure for a fast-growing SaaS company.

Associate IT Engineer

As a Frontend Engineer at Pendo, you will play a crucial role in creating engaging and user-friendly experiences for our product. Your focus will be on building dynamic interfaces, including tools like the Visual Designer for in-app guides, improving data management, and implementing interactive elements such as charts and visualizations. This role directly impacts how customers interact with our platform to make informed product decisions.

You'll work closely with cross-functional teams, including product managers, designers, and backend engineers, to deliver high-quality, seamless experiences. Your responsibilities will include developing intuitive user interfaces, implementing user-centered designs, and managing state and data flow for a responsive and accessible product.

We're looking for someone with at least two years of professional JavaScript experience and in-depth knowledge of a modern web framework like Vue, React, or Angular. You should have experience with large-scale web applications and be skilled in writing unit and integration tests. A passion for learning new technologies is essential.

Pendo, founded in 2013, aims to improve society's experience with software. We offer a competitive salary range of $105,000 - $120,000 for this role in Raleigh, North Carolina. Join our fast-growing startup, backed by top-tier investors, and gain experience with diverse technologies while making a real impact on Pendo's future. Our culture is passionate, dynamic, and fun, emphasizing equal opportunities for all.

This hybrid role requires working from our Raleigh HQ office three days a week. We're committed to diversity and providing reasonable accommodations to applicants with disabilities. If you're excited about crafting exceptional frontend experiences and driving product success, we'd love to hear from you!

Frontend Engineer role at Pendo, building engaging user interfaces and interactive elements for product analytics platform.

Front End Software Engineer

The Mobile SDK team at Pendo is responsible for developing and maintaining the Pendo mobile product, focusing on mobile SDKs for iOS and Android. They work closely with the internals of both platforms, integrating with various mobile frameworks like React Native, Xamarin Forms, MAUI, and Flutter. The team ensures high SDK quality through rigorous automation and efficient release pipelines, collaborating closely with customers to deliver the best possible mobile experience.

Responsibilities include:
- Developing and maintaining Android SDK features
- Working with Android internals for optimization and troubleshooting
- Developing across different mobile frameworks
- Ensuring code quality through testing and reviews
- Integrating with various mobile frameworks
- Supporting international customers
- Collaborating with cross-functional teams
- Contributing to continuous improvement

Qualifications:
- Bachelor's Degree in Computer Science or related field, or equivalent experience
- 3+ years of experience in Android app development and/or mobile SDK development
- Passion for mobile development and learning new technologies
- Strong English verbal skills and service awareness
- Excellent communication and collaboration skills

Preferred qualifications include experience with mobile SDK development, proficiency in mobile frameworks, deep understanding of Android internals, experience with CI/CD, and knowledge of mobile security best practices.

Pendo offers a diverse and exciting set of technologies and clients, with a culture that is passionate, dynamic, and fun. They are an equal opportunity employer committed to diversity and providing reasonable accommodations to applicants with disabilities.

Android Software Engineer at Pendo to develop and maintain mobile SDKs, work with Android internals, and collaborate across various mobile frameworks.

Android Software Engineer

Pendo, a fast-growing startup founded in 2013, is seeking a Principal Sales Engineer to join their EMEA Enterprise sales team. This role is critical in aligning Pendo's solutions to customers' business challenges. As a Principal Sales Engineer, you'll work closely with account executives to demonstrate the value of Pendo's platform through customer discovery, navigating technical and business requirements, crafting tailored presentations, and guiding the evaluation process to successful technical wins.

The ideal candidate has a proven track record of selling technical solutions to both executive and technical buyers in large enterprises. You should possess strong technical and business acumen, with the ability to manage deals involving multiple stakeholders. Curiosity, credibility, and integrity are key characteristics for success in this role.

Pendo offers a "win as a team" sales mentality, where everyone works together towards common objectives. The company is metrics-driven, holds high accountability standards, rewards top performers, and celebrates successes.

Key responsibilities include collaborating with the enterprise sales organization, crafting and delivering impactful sales presentations, executing proof of value evaluations, addressing technical questions, and ensuring smooth handoffs to implementation teams. You'll also contribute to cross-functional collaboration, respond to RFI/RFP/Security documentation requests, and act as a mentor and industry expert.

Qualifications include 8+ years in customer-facing roles with large enterprises, 5+ years of pre-sales experience, familiarity with MEDDICC framework, hands-on experience with web or mobile technologies, excellent presentation skills, and leadership qualities. Preferred qualifications include familiarity with digital adoption, experience with enterprise systems like Salesforce and SAP, and a history of entering new markets.

Pendo offers a competitive salary range of £158,000 - £195,000 OTE (70/30 split) for this role in London. Join a passionate, dynamic, and fun culture at one of the fastest-growing startups, supported by top-tier investors. Pendo is an equal opportunity employer committed to diversity and providing reasonable accommodations to applicants with disabilities.

If you're a technical expert with a passion for sales and a desire to make a real impact in the software industry, this Principal Sales Engineer role at Pendo could be the perfect opportunity for you.

Principal Sales Engineer role at Pendo, aligning solutions to customer challenges in EMEA. 8+ years experience, technical expertise, competitive salary.

The Mobile SDK team at Pendo is responsible for developing and maintaining the Pendo mobile product, focusing on mobile SDKs for iOS and Android. They work closely with the internals of both platforms, integrating with various mobile frameworks like React Native, Xamarin Forms, MAUI, and Flutter. The team ensures high SDK quality through rigorous automation and efficient release pipelines, collaborating closely with customers to deliver the best possible mobile experience.

As an Android Software Engineer, your responsibilities will include:
- Developing and maintaining Android SDK features
- Working with Android internals to optimize performance and troubleshoot issues
- Contributing to SDK development across various mobile frameworks
- Ensuring code quality through testing and code reviews
- Integrating with mobile frameworks like Flutter, React Native, Xamarin Forms, and MAUI
- Supporting international customers with technical solutions
- Collaborating with cross-functional teams
- Contributing to continuous improvement initiatives

Qualifications:
- Bachelor's Degree in Computer Science or related field, or equivalent experience
- 3+ years of experience in Android app development and/or mobile SDK development
- Passion for mobile development and learning new technologies
- Strong English verbal skills and service awareness
- Excellent communication and collaboration skills

Preferred qualifications include experience with mobile SDK development, proficiency in mobile frameworks, deep understanding of Android internals, experience with CI/CD, and knowledge of mobile security best practices.

Pendo offers a diverse and exciting set of technologies and clients, with a culture that is passionate, dynamic, and fun. They are an equal opportunity employer committed to diversity and inclusion.

Android Software Engineer role at Pendo, developing and maintaining mobile SDKs for a product analytics platform.

The Mobile SDK team at Pendo is responsible for developing and maintaining the Pendo mobile product, focusing on mobile SDKs for iOS and Android. They work closely with the internals of both platforms, integrating with various mobile frameworks like React Native, Xamarin Forms, MAUI, and Flutter. The team ensures high SDK quality through rigorous automation and efficient release pipelines, collaborating closely with customers to deliver the best possible mobile experience.

As an Android Software Engineer, your responsibilities will include:
- Developing and maintaining Android SDK features
- Working with Android internals to optimize performance and troubleshoot issues
- Contributing to SDK development across various mobile frameworks
- Ensuring code quality through unit testing and automated testing
- Integrating with mobile frameworks like Flutter, React Native, Xamarin Forms, and MAUI
- Supporting international customers with technical solutions
- Collaborating with cross-functional teams
- Contributing to continuous improvement initiatives

Minimum Qualifications:
- Bachelor's Degree in Computer Science or related field, or equivalent experience
- 3+ years of experience in Android app development and/or mobile SDK development
- Passion for mobile development and learning new technologies
- Strong English verbal skills and service awareness
- Excellent communication and collaboration skills

Preferred Qualifications:
- Experience with mobile SDK development
- Proficiency in mobile frameworks (Flutter, React Native, Xamarin Forms, MAUI)
- Deep understanding of Android internals
- Experience with Continuous Integration and Deployment (CI/CD)
- Knowledge of mobile security best practices

Pendo offers a diverse and exciting set of technologies and clients, with a culture that is passionate, dynamic, and fun. They are an equal opportunity employer committed to diversity and inclusion.

Pendo Engineering Jobs

Founded in 2013, Pendo helps product managers understand and improve product success through software analytics and user insights.