Technical Support Engineer

Petvisor, a leading company in veterinary and pet services technology, is seeking a Technical Support Engineer to join their team in a hybrid work environment. The role is crucial for maintaining complex systems within the organization and ensuring all components function cohesively to meet business needs.

As a Technical Support Engineer, you'll be an integral part of the integrations team, responsible for the smooth operation of integration frameworks. Your primary focus will be on performance monitoring, troubleshooting, and problem resolution, utilizing your polished problem-solving skills to analyze logs and address technical issues effectively.

The ideal candidate should possess a Bachelor's degree in Software Engineering or equivalent qualification, along with one year of full-time experience in debugging and troubleshooting technical issues. Strong understanding of software development fundamentals and excellent SQL and ETL proficiency are essential.

Petvisor is the parent company of various brands including PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. The company serves over 10,000 veterinary clinics, 400 grooming facilities, and more than 20 million pet parents globally. They offer a flexible compensation structure, with options for either full-time employment compensated in Sri Lankan Rupees or a fixed contract arrangement in USD.

The company promotes an inclusive workplace culture where diversity is valued and everyone is encouraged to bring their authentic selves to work. Their standardized interview process, based on "Who: The A Method of Hiring," ensures fair evaluation from multiple perspectives and typically spans about two weeks.

Join Petvisor to be part of a growing team that's revolutionizing the pet care industry through innovative technology solutions while working in a collaborative, inclusive environment that values your contributions and professional growth.