Taro Logo

(AIPC) Audio SW Customer Support Engineer, up to Staff

A leading technology innovator that pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For (AIPC) Audio SW Customer Support Engineer, up to Staff

Qualcomm is seeking an Audio Software Customer Support Engineer to join their Customer Engineering team, working with world-leading Windows on Snapdragon (WoS) compute device makers. This role combines audio system architecture expertise with Windows Audio Software Architecture, focusing on supporting OEMs and partners with Audio Digital Signal Processing (DSP) customizations from concept to commercial launch. The position requires deep technical knowledge in embedded systems, audio software drivers, and certification processes for major platforms like Teams and Alexa. The ideal candidate will work with global teams to develop next-generation Compute products, bringing strong communication skills and technical expertise to bridge customer needs with development teams. Qualcomm offers comprehensive benefits, professional growth opportunities, and the chance to work with leading technology experts in a company known for pushing innovation boundaries. The role provides exposure to cutting-edge technology while working alongside some of the industry's most respected engineering experts, making it an excellent opportunity for career growth in audio software engineering.

Last updated 19 hours ago

Responsibilities For (AIPC) Audio SW Customer Support Engineer, up to Staff

  • Customize Windows ARM-based audio software drivers for OEM
  • Co-work with cross functional teams to speed up solutions to customer problems
  • Provide Audio performance measurement, analysis, and optimization
  • Create application notes, technical memo, and provide training to customers
  • Support Audio/Voice system's algorithm tuning and debugging
  • Provide audio tuning support for Teams, Zoom, Cortana, and Alexa certification

Requirements For (AIPC) Audio SW Customer Support Engineer, up to Staff

  • Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering, or related field
  • 3+ years Software Applications Engineering or Software Development experience
  • 3+ years experience with Programming Language such as C, C++
  • 3+ years experience with embedded system
  • Experience in Windows audio and ACPI (preferred)
  • Experience in Teams, Cortana or Alexa certification tuning (preferred)
  • Outstanding communication skills
  • Natural self-starter, self-motivated, independent problem solver

Benefits For (AIPC) Audio SW Customer Support Engineer, up to Staff

Medical Insurance
401k
Vision Insurance
Dental Insurance
Education Budget
  • World-class health benefit coverage for employees and dependents
  • Financial planning and future preparation programs
  • Emotional/mental strength and resilience support
  • Wellbeing programs and resources
  • Tuition reimbursement
  • Mentorship programs
  • Continuous learning and development programs

Interested in this job?

Jobs Related To Qualcomm (AIPC) Audio SW Customer Support Engineer, up to Staff

Senior Staff Engineer – Enterprise Applications

Senior Staff Engineer position at Qualcomm focusing on enterprise application development, requiring expertise in full-stack development, leadership skills, and 6+ years of experience.

Senior Lead Synthesis Engineer

Senior Lead Synthesis Engineer position at Qualcomm India, focusing on next-gen SoC development with emphasis on low power and machine learning systems.

Signal and Power Integrity Engineer

Senior-level Signal and Power Integrity Engineering role at Qualcomm focusing on memory systems architecture and power integrity analysis for data center products.

Staff Engineer - Perception Tools Development in XR Research

Staff Engineer position at Qualcomm XR Research focusing on perception tools development and visualization for virtual and augmented reality technologies.

PDK/CAD Engineer, Sr Lead - Physical Verification Development

Senior Lead PDK/CAD Engineer position at Qualcomm focusing on physical verification development, requiring expertise in DRC/LVS and semiconductor design tools.