Customer Engineer

Stainless is an innovative tech startup revolutionizing the API development landscape, backed by Sequoia and serving industry leaders like OpenAI, Anthropic, and Cloudflare. Founded in 2022, they're rapidly growing from 15-20 people to approximately 70 in NYC over the next 3 years.

As a Customer Engineer at Stainless, you'll be at the forefront of developer experience, working directly with users from startups to enterprise clients. This role goes beyond traditional Support Engineering, requiring strong technical abilities across multiple programming languages and the ability to quickly adapt to new contexts.

The position offers a unique blend of responsibilities, from support engineering and sales engineering to technical writing and product development. You'll be part of a growing team, helping establish the foundation of customer support while directly influencing the company's roadmap.

Key aspects of the role include supporting developers at various skill levels, writing documentation, developing custom solutions, and contributing to both internal and external codebases. The ideal candidate should have a genuine passion for developer experience, strong communication skills, and experience with API development.

Working at Stainless offers competitive compensation, including generous equity grants, comprehensive healthcare coverage, and various lifestyle benefits. The company's mission to bring the best of GraphQL and gRPC to REST APIs, combined with their impressive client roster and backing from top investors, makes this an exciting opportunity for someone looking to make a significant impact in the API development space.