Staff Software Engineer

Toast is seeking a Staff Software Engineer to join their Sous Chef team, focusing on building AI-powered experiences that transform restaurant operations. This role sits at the intersection of artificial intelligence and restaurant technology, working to help Toast's customers operate more efficiently and intelligently.

The position involves leading the technical architecture and implementation of AI-powered features across the Toast platform. As a Staff Engineer, you'll be responsible for designing scalable systems that integrate machine learning and large language models to deliver actionable insights and intelligent recommendations to restaurateurs. The role requires deep technical expertise in backend systems, distributed architecture, and AI/ML integration.

Working on the Sous Chef team, you'll be building an AI assistant that helps restaurants make better decisions, streamline operations, and engage with their data more effectively. The goal is to reduce manual overhead for restaurant operators while improving their business outcomes through intelligent automation and insights.

This is a highly impactful position with significant technical leadership responsibilities. You'll be mentoring other engineers, driving cross-team initiatives, and setting technical direction that influences multiple product areas. The role requires both strong technical skills and excellent communication abilities to work effectively with stakeholders across engineering, product, and design.

The ideal candidate brings 8+ years of experience building scalable backend systems, along with hands-on experience integrating AI/ML systems. You should be comfortable leading complex technical initiatives, mentoring others, and working in ambiguous problem spaces. Toast offers a hybrid work environment and emphasizes building a culture of connection while valuing individual needs.

This role presents an exciting opportunity to shape the future of restaurant technology through AI innovation. You'll be working on solutions that directly impact thousands of restaurants, helping them operate more efficiently and successfully. If you're passionate about using technology to solve real-world business challenges and want to lead technical innovation in the restaurant industry, this role offers the perfect blend of technical leadership and meaningful impact.