Technical Support Engineer

Via, a pioneering TransitTech company founded in 2012, is revolutionizing global transportation through innovative technology solutions. As a Technical Support Engineer, you'll play a crucial role in maintaining and improving Via's sophisticated transportation network that spans over 700 mobility deployments across 40+ countries.

The position offers a unique opportunity to work at the intersection of technology and transportation, where you'll serve as an essential bridge between internal teams. You'll be responsible for resolving complex technical issues that impact partners, leveraging your engineering expertise in Python, Linux, and cloud technologies. The role requires both technical prowess and excellent communication skills, as you'll be working with diverse teams to ensure partner satisfaction.

This is an ideal position for someone with a technical background who enjoys problem-solving and has a passion for sustainable transportation solutions. You'll be part of a company that's not just building software, but actively working to make transportation more efficient, equitable, and environmentally friendly worldwide.

The role offers excellent growth potential within a rapidly expanding company that values diversity and inclusion. Based in Berlin, you'll enjoy a hybrid work environment, competitive compensation including stock options, and generous benefits like 30 vacation days annually. Via's commitment to social good and sustainable transportation makes this an opportunity to contribute to meaningful global change while developing your career in a dynamic, tech-forward environment.

Working at Via means joining a team that's dedicated to transforming urban mobility and making a positive impact on communities worldwide. The company's innovative approach to public transportation and commitment to accessibility for all users, including those with limited mobility or without smartphones, demonstrates its dedication to inclusive solutions.