In Part 3 of the course, we explored how to apply the core lesson from Part 2—creating positive and sustainable change in organizational performance—through four practical exercises. Each scenario challenged us to identify the "deltas" we can introduce as managers to increase impact at the individual, team, or systems level.
- We learned to recognize that not all growth is credited to us, and we must focus on the growth that happens because of our involvement—not despite it.
- We explored supporting high performers by making their growth more efficient (faster) and effective (more aligned with goals), rather than just letting it happen passively.
- We tackled underperformance by identifying root causes, offering tailored support, and protecting teammates from negative ripple effects.
- We addressed silent group dynamics by recognizing the power of culture and investing in small, consistent changes to build psychological safety and lasting team habits.
- We emphasized ruthless prioritization as a powerful delta: helping teams focus on what truly matters, not just work harder—transforming effort into sustainable outcomes.
Now, we’re ready to take this impact to the next level in Part 4.
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