Performance Improvement Plan

Performance Improvement Plan

A performance improvement plan outlines clear goals to raise an employee’s work up to expectations

A performance improvement plan, also known as a PIP, provides an employee with low performance an opportunity to improve their performance by following an actionable plan.

How to handle negative surprise feedback?

Anonymous User at Taro Community profile pic
Anonymous User at Taro Community

I've been working as a Sr Fullstack Engineer for 2 years at a Series B startup. I've never received negative feedback, actually, I thought everything was fine until last week. My manager told me that I need to improve my Problem-Solving skills and ask better questions, she kind of implies that I'm a candidate for starting a PiP.

I agree that I struggled in the last 2 months (they switched me to a new project where I'm the only engineer and my manager only has 20% of her time for me), it's been super challenging but I'm trying to make it work. That means that I'm putting in more hours than I should frequently, and I'm starting to feel demotivated and depressed.

Honestly, this feedback took me by surprise, as no one told me anything about my performance during the last two months, I thought that even when I was struggling, they were fine with it because it's a new project and I'm basically on my own and no one is there that I can reach out to for help.

  • I have ~6 years of experience and I come from a non-traditional background.
  • Her feedback is vague, she says that I need to improve my backend skills, but she hasn't told me exactly what's lacking. "backend" is a big word.
  • My manager told me that I should think about how to get better and that is on me to come up with an improvement plan. This feels wrong to me, isn't that her job as a manager? how can I create a plan for myself when I don't know what she wants to see from me?

How can I better navigate this? Should I start looking for a new job? I like my job and it would be sad to leave.

What do you think?

thanks.

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a month ago

Success story after PIP?

Entry-Level Software Engineer at Series E Startup profile pic
Entry-Level Software Engineer at Series E Startup

I transitioned into a backend engineering role 1 year ago after working as a data analyst for 3 years. The jump was definitely big to me, as I had to learn a lot of new concepts (OOP, clean code, architecture, devops etc). The transition was done through internal hiring where they did a live coding interview (2 easy leetcodes), a live system design interview, and motivational interview. I passed all of those and ended up in a high-paced team.

The team was severely understaffed. The manager was managing 3 teams that decreased from 20+ people to <10 people and there was hiring freeze. There was no proper onboarding and all the seniors were too busy with tasks to help me properly. I did my best to read the documentations and set up 1-1s with more senior engineers from other teams that could help me. I finished several projects although carried over some to the next half.

My 1st performance review was "meet expectations". However, before my 2nd performance review, there was a manager change and this manager gave me "partially meet expectations" and then said that I would be put on PIP program. When I asked the manager what the program would be like and how many people completed this successfully, he/she couldn't give a definitive answer and said that HR would be in touch me.

I decided to quit and spend time to learn more fundamental concepts and take up a freelance project. It's been 2 months since then. Right now I feel like I'm learning a lot in these 2 months compared to my 1 year in that company, but I can't help but feeling very anxious with all these layoffs and the incoming tech winter. I don't have any self-confidence within myself that I would get any decent job, especially after getting an incoming a PIP, I'm just worried that when I'm interviewing at my next job, the career gap in my resume and the past potential PIP would deter me from getting any jobs. I'm also at loss on how to avoid potential PIPs in the future. Any advice to help me? Thank you very much.

Edit: For more context, I didn't come from a CS background (I studied Mathematics). My team was not a revenue generator. The company was especially hit really hard during covid and had 2 big layoffs. When I left, there are many products that are being shut down and a couple of senior-level product managers left as well without being replaced due to hiring freeze. During the talk of my PIP, the manager brought up his/her expectations on me that was 1 level (mid-level) above my current level (junior-level).

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7 months ago

A good performance improvement plan has actionable steps for an employee to demonstrate that they can perform to expectations.