In this lesson, we walk through how managers are evaluated, what “meeting” versus “exceeding” expectations looks like, and how we as ICs can help them succeed, which in turn helps us.
- We emphasize that a manager’s core responsibility is delivering team impact—not promotions, not firing—so our goal is to help them maximize that impact.
- We learn that strong managers are influential: they build relationships, earn trust, and can meaningfully sway decisions both across and above the team.
- We outline “managing down,” which includes recruiting top engineers, retaining high performers, setting priorities, enabling growth, and dealing directly with low performers through feedback, PIPs, or transitions.
- We highlight the importance of retention as a key evaluation metric—if everyone wants to leave a manager’s team, leadership sees that as a failure.
- We explore “managing up,” where managers frequently provide updates to directors/VPs, take ownership of escalations, and proactively communicate timelines, issues, and product health to leadership.