Agoda

1. The HR / People / Payroll departments are very experienced, reliable, never seem to rest on their laurels, and are genuinely interested in every employee's wellbeing. This makes living in Thailand as an expat guest worker so much more enjoyable.

2. Seemingly very sane use of company money and strategically sound top management equals steady sailing in tough times.

3. Decent remuneration, annual bonuses, and meaningful stock option programs.

4. Overall, a world-class "international business" office and culture.

5. Experimentation is often encouraged, and outcomes are always measured, which keeps the business profitable.

1. Long-forgotten managerial rifts seem to have encouraged large monolith projects, which prohibit standardization of best practices.

2. Seemingly set-in-stone organizational structure where tech departments are arranged to maintain silos, as a result producing systems-upon-systems rather than refactoring.

3. Very little is done to promote knowledge transfer and professional development in tech.

4. Too much pride in inferior internal toolchains, with teams dedicated to maintaining them instead of switching to industry-standard alternatives. Only open-source friendly as a consumer, not at heart as a contributor.

5. Too strong trust in A/B testing and short-term goals constantly results in scammy-feeling user experiences.

Profit in all its glory. It's discouraging when good taste and respect for the customer always seem to come second.