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Amazon CSL, AZ

Controls Systems Lead (CSL)
Current Employee
Has worked at Amazon for 4 years
April 13, 2024
Phoenix, Arizona
3.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros
  • Good benefits.
  • Competitive pay (when joining externally).
  • Industry-wide network of support throughout the country.
  • Agency to lead and develop projects.
  • Exceptional access to large to very granular data.
  • So many buildings, bouncing around sites across the country is the norm.
  • Ability to upskill/skill transfer is available.
Cons
  • New external hires quickly outpace in compensation.

  • North American stack rank performance metrics determine raises internally, with downward executive pressure to minimize costs in compensation.

  • Disjointed standard procedures; published and thrown at the wall until something sticks.

  • Scope of data typically loses focus: a dozen dashboards to report and monitor regularly, measuring the same thing in different fonts.

  • Control Systems, specifically, lacks structured training nationally. Prior experience helps with the technical aspects; however, standard procedures for Amazon-specific material are severely lacking.

  • Objective goalposts are frequently changing.

  • Turnover rates in nearly all departments are rapid, and frequent disruption generates brain drain and skilled labor discrepancies.

  • Culture is cutthroat and competitive to a fault.

  • Highly political motivation and career movement.

Advice to Management

A true reflection of the Leadership Principles from the top down is needed. The disconnect from the boardroom to the production floor in facilities generates a warped image. Data is frequently skewed to misrepresent material conditions, promoting mediocrity and presenting an illusion of Deep Dive and Bias for Action, which are self-inflicted issues purported as value-added merit.

Going to the facilities and actually understanding the operations is critical. Customer Obsession for your employees and legitimate ownership at the L6+ positions are paramount to success moving forward.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
5.0
Compensation and Benefits
4.0
Senior Management
1.0

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