Amazon

Let me be clear. I don't hate this company. This is one of the best companies to work for. I just hate the job I landed in and my cowardice of not leaving as soon as possible.

Sun-based model is implemented, which means after 9 hours of work, your manager can't ask you to stay back and work more. After that, you are free to do whatever you want.

There are several events conducted here, which makes for a good, inclusive work atmosphere.

Benefits are not as good as some other companies, but the minimum hike is 20 percent per year.

This job in particular is hell on Earth. No words otherwise.

You'll be given a set of utterances and have to hear and transcribe them. You have to wear extremely heavy headphones to listen and transcribe the utterances.

You are not allowed to leave your desk even for bathroom breaks unless you want to get a call out from managers. You'll have a 1-hour break in a total of nine hours, and you have to use it for both bathroom breaks and for breakfast/lunch/dinner.

If you think this is the worst part... hell no. The worst part is when they measure the quality. Quality used to be measured by seeing the number of mistakes we made in our transcription. They used to set the quality percentage at 95%. Difficult, but achievable. But now they introduced a new way of measuring quality. It's called BPS.

Let me give you a scenario. You have 1-2 years of experience in a job, and you are told to do a better job than a person with more than 4 years of experience. Is it possible to do so? In this job, it's impossible. BPS means you have to do a better job than people who have more than 1-2 years of experience on you. I never went under 95% quality before. Now, even when I got 100% quality, I was fired because I did not perform 3% better than employees more tenured than me.

I mean, how can I calculate that? We will be saved if the tenured guys make mistakes. That's not quality, that's dumb luck.

When I said this to my manager before getting fired, they said your fellow employees are doing so. Trust me, this is not quality, that is luck because their quality was 67% in the old scenario.

Wonder when Amazon's principles turned from 'Hire and develop the best' to 'Hire and develop the luckiest'.

Fire the moron who thought BPS is a good quality metric.