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Amazon Mechanical Turk - microtasks/HITS/projects/surveys

Mechanical Turker
Current Employee
Has worked at Amazon for 4 years
August 28, 2022
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Work when you want.

Make your own hours.

Pick tasks that fit your skills.

You'll learn TONS if you want to.

Excellent online community/culture if you choose to immerse yourself in it.

Will always be there, even if you step away for years.

Potential to make decent money if you apply yourself and use the right tools.

Cons

If you're not a self-starter, you are going to have a hard time.

Horrible money and choice of tasks until you get >1000 approved HITs.

Some days are slow.

You have to deal with unfair rejections occasionally.

Zero, and I mean ZERO help/support from Amazon. You are on your own here in the wild, wild west.

You won't get much respect or clout from AMT; it's rightfully considered the Labor Ready of IT/Tech work.

There is a learning curve to working here, and it's really hard to get it without help from the community of workers. GO TO FORUMS.

Occasionally get a requester who takes advantage of new/desperate Turkers by paying them next to nothing for hard work or outright stealing work by rejecting quality work.

Accept the fact that Amazon does not care about you, value you, or care if you suffer, die, or starve. They don't care about your name; you are assigned an alphanumeric ID, and that is who you are to them.

You can unfairly have your account terminated, and there is zero recourse.

Advice to Management

Get involved in the HIT rejection policy so MTurkers aren't being taken advantage of by unscrupulous requesters.

Consider creating a metric calculation and incorporating it into the contract with requesters so that a fair wage is paid for quality work.

Take steps to combat modern-day slavery and wage slavery. You don't want to be put in the same boat as Uber.

Consider implementing Skill Assessments so you can start offering skilled and semi-skilled HITs and requesters get quality work.

Create a fair and accurate requester/HIT review feature and incentivize high scores by requesters.

  • Ban requesters that have a <80% rate
  • Hold requesters to a standard and hold them responsible if they are clearly acting unethically towards MTurkers
  • Do something, ANYTHING that shows you care about the Turkers and that you value them.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
1.0
Compensation and Benefits
2.0
Senior Management
1.0

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