Taro Logo

Amazon is losing its customer focus

Principal Software Engineer
Current Employee
Has worked at Amazon for 11 years
June 19, 2026
Seattle, WA
3.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

There is a wide variety of fields to work in and problems to solve.

Cons

For a long time, the Leadership Principles served as a backbone for maintaining a good culture. Jassy became CEO and added a couple of low-value LPs. That began the dilution in the culture. Continued ratcheting down of compensation, increased team sizes, and increased top-down mandates have eroded morale.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
1.0
Compensation and Benefits
4.0
Senior Management
1.0

Was this helpful?

Amazon Interview Experiences