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Good pay, but toxic micromanagement and blame culture

Senior Reliability Engineer
Former Employee
Worked at Amazon for 6 years
July 9, 2026
San Bernardino, CA
3.0
RecommendsNegative OutlookNo CEO Opinion
Pros

Pay is good, about the top 10 percent in maintenance. Level 1 is about $29 an hour, level 2 is $30-35, and level 3 is $43-45 an hour.

If you agree with the maintenance manager, even if he is wrong, and you blame others, it's easy to stay employed and get bonuses.

Cons

This location, KSBD, has a maintenance manager that micromanages and blames technicians for equipment failure. They don't hold managers accountable. There are only four managers on the RME side, and the new manager always gets a bad review and gets fired. I have seen this happen three times.

The maintenance manager, who is the head of the department, will never give you anything in writing. If there is a failure on equipment, he will create a report blaming the last person that worked on it. The maintenance manager never has a controls team that works on anything because they are underqualified. There are only about five techs you can count on to do repairs. The remaining department Tech 2s and apprentices have no prior experience working in maintenance outside of Amazon. Manual Duran is great for KPI. Technicians have been forced to continuously lie on job performance skills and work order completion in order to meet work order completion requests of managers.

Advice to Management

Work somewhere where you can be a manager.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
5.0
Compensation and Benefits
4.0
Senior Management
4.0

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