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Compensation is good. The on-call culture is not

Software Development Engineer
Current Employee
Has worked at Amazon for 2 years
May 4, 2021
Seattle, Washington
4.0
RecommendsPositive Outlook
Pros

The compensation is very generous. There are some cool projects to work on.

Cons

Some people abuse the paging/ticket severity system to force on-call engineers to prioritize trivial issues over their own sleep.

Frustrating workflows which sometimes intentionally discourage automation.

Advice to Management

Implement a mechanism to discourage people from abusing Sev2 tickets. Their work gets done, but it distracts from more important work and contributes to engineer burnout.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
4.0

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