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Good experience in general

Software Development Engineer
Current Employee
Has worked at Amazon for 1 year
September 9, 2012
Seattle, Washington
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Smart people, cool problems, bottom-up decision-making.

If you are young and aggressive, this is a place where you can make a real difference. Just make sure you get into a good team with a good manager.

Cons

Most Devs have to spend a significant amount of time in operation and supportive work, which can be a big distraction sometimes.

The operation mentality gets in the way of innovation too. Some managers are so afraid of making mistakes or causing customer complaints that they'd rather take mediocre baby steps rather than addressing the root causes. The company has a slogan: Amazon does not believe in Big Bang, which is totally understandable, but this is sometimes used as an excuse for taking shortcuts, making safe bets, and rewarding mediocrity.

If Amazon pays so much attention to operation, you'd imagine that they would put much focus on QA, but ironically, QAs virtually do not exist at Amazon. The end result is that many Devs spend so much time fighting with the legacy system rather than building new ones. I simply cannot understand the rationality of hiring top-notch Devs to push buttons, handling customer requests, and trivial bug fixes with over 6-digit salaries. Sure, any SDE job would come with a list of not-so-interesting tasks, but I haven't felt so mundane at my previous jobs, so I don't know.

Finally, the immigration service at Amazon is horrible. That only costs you a few thousand dollars, which is a tiny fraction of an SDE salary and your operational cost. Why don't you fix it so your international employees can spend less time worrying about their GC and spend more time working for you?

Advice to Management

Hire more middle-level managers, and try to reward the good ones.

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