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Great at first, burned out after 2 years

Software Engineer
Current Employee
Has worked at Amazon for 2 years
May 27, 2021
Seattle, Washington
3.0
Pros

A great place to get experience as a new grad and have an impact on millions of users.

You'll learn to debug complex systems.

Other than on-call duties, work-life balance was good on my team.

Team dependent, but co-workers are very collaborative, and I enjoy working on and discussing issues with my team.

Cons

On-calls can be exhausting and stressful.

Sometimes, too much ad-hoc work is assigned, preventing project work from being completed. Then, staff are asked why the project is delayed.

Significant changes can be slow and encounter many roadblocks. Depending on the organization, new features tend to be prioritized over critical, recurring defects. This can be frustrating when on-call shifts always deal with the same issues, but unless it's a small fix, it never gets prioritized.

Advice to Management

As an employee, I feel that Amazon/managers ask all the right questions on how to improve our experience, but never follow through on employee feedback. It starts to seem like they only follow through on feedback that they want to hear.

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