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Focus is on shareholders, not employees

Client Solutions Executive
Former Employee
Worked at AT&T for 6 years
August 24, 2016
Boca Raton, Florida
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

The benefits are great, but to be expected at a Fortune 10 company.

Cons

AT&T is a constantly changing environment, always seeming to struggle to find its identity. Unless you work directly with its core wireless business (e.g., a retail store), it is a very unstable workplace. I recently left the company after being "promoted" last year, from retail into their business-to-business segment as a Client Solutions Executive. What once was a coveted position within the company had every one of my coworkers looking to leave. While some were looking to transfer within AT&T because of seniority, retirement, etc., most have or are looking outside the company. A culture of unethical business practices, no work-life balance, and overall poor management is what made me finally leave.

Advice to Management

Major changes are necessary to prevent further [loss] of great talent. The lack of care for employees will [also] trump pay/benefits in the end.

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AT&T Interview Experiences