AT&T

• Pay is solid.
• Most teams (usually comprised of 5-8 people) were well managed.
• Uncapped commission (specifically, when you get out of training).
• Good opportunity for networking and career expansion since you are at the Dallas HQ of AT&T. I met a lot of high-level executives while eating lunch.

• I have a marketing degree, and almost all of us there accepted the role because the job search is hard for fresh graduates.

• This is only a con if you really don't want to do this, but cold calling is your everyday, eight hours a day.

• The work processes got a lot slower with new systems, and no adjustment to the daily quota made it much harder to obtain (I believe this was adjusted after I left).

• For me, cold calling is not what I want, and the contract locks you in for 18 months if you get through your training period.

Some sales managers are much worse than others and sometimes problematic. It is vitally important that they get the boot ASAP.

Also, most people in the company have gone through the B2B program before internal transfers. This is cool and vets your talent nicely, but you burn through qualified people by forcing them into a job role they might not be best at. So many of us were qualified in marketing and finance, even my manager said as much. So it does not make sense to funnel everyone into a call center when they are better and more well suited to other roles.