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Flexibility, But No Support

Client Solutions Executive
Current Employee
Has worked at AT&T for less than 1 year
September 1, 2022
2.0
Approves of CEO
Pros

Great flexibility. Discounts on services. Being part of new tech.

Cons

No support from claims/tickets. Quota changing monthly. Tools not given to help customers. Pressure to just sell.

Advice to Management

Stop pushing employees to churn and burn. Allow them to learn the customers and grow the relationship.

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