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So far, so good!

NETDP Network Process and Quality Assurance Manager
Current Employee
Has worked at AT&T for less than 1 year
November 10, 2012
Los Angeles, California
4.0
RecommendsNeutral OutlookApproves of CEO
Pros

First off, realize that it's a job. Yes, you have to wake up at 6:30 AM to go to work. Yes, you have to stay there for 8-10 hours a day. Yes, you have to answer to others. Yes, you will get tired, bored, and irritated with your work. But some companies provide you the opportunity to grow and succeed. I am firmly beginning to believe that AT&T's technical half (the other half of the company being sales) is doing everything right. My supervisor is a very respectable person, and I enjoy working with him. Nothing but positivity.

I have not yet had the opportunity to work with other members of my team, but I have heard good things about them. My supervisor's supervisor is a driven and motivated individual, and Stephenson seems to be doing a fine job.

Ok, now to the pros:

  • Excellent salary and benefit packages.
  • Awesome discounts on services (U-verse, Internet, wireless service), but not phones. (I am considered a management employee, so discounts were better than other positions.)
  • The wealth and freedom of training. I can learn whatever I want, whenever I want.
  • Solid tools for getting things done (company-provided laptop, charge cards, software, transportation, etc.).
  • The ability to say you work for AT&T, a company that provides services used by millions of people.
  • Vacation days.
Cons

Overall:

  • Things regarding your employment and enrollment take a while to get done.
  • No stipend for declined benefits.
  • The hiring process was long. From the time I applied online until my first day took about 3 months. I did undergo 2 interviews, however, and a thorough background check.
  • No discount on cell devices.
  • Exempt employment. No pay for overtime.
  • Some intranet websites/applications are buggy and hard to navigate.
Advice to Management

Increase travel funds.

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