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A somewhat worthwhile experience working as an outside contractor

Senior QA Consultant
Current Employee
Has worked at AT&T for 2 years
June 7, 2013
Austin, Texas
3.0
RecommendsNeutral OutlookNo CEO Opinion
Pros

Employees (including contractors) do get to potentially work with new or existing technologies and can thus definitely apply and/or expand skills in these technologies. Integration with contractors is relatively seamless (with a few exceptions), and there isn't much bureaucracy regarding the handling of outside contracts.

Cons

Very political. Management tends to prefer favorites and thus can be very resistant to outside suggestions for change (improvements/efficiencies) to existing processes or new technologies. Groups are not always in sync with each other regarding the overall mission. When combined with favoritism and politics, this can lead to intra-group conflicts and breakdowns in group communication. This can ultimately lead to employee dissatisfaction if the employee happens to be on the "losing side".

Advice to Management

Be more open to outside ideas and processes from employees, contractors, and consultants with previous experience outside of AT&T Wireless. Do not always treat these outside ideas/processes as a "threat" to the existing processes. Groups should be arranged so that they work together rather than against each other.

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