Great Support, Inconsistent Help
Great Support, Inconsistent Help
Customer Service Reps are friendly, understanding, and go above and beyond customer service to provide you with all your options. They are excellent with explaining your issue and offering you products that fit your needs.
You may get a rep that doesn't have a clue. They can only quote you policies & procedures, not even a clue about customer service. If they don't know the answer, they'll give you an answer that doesn't make sense. Then you would need to call back for the hopes of getting an experienced Customer Service Rep.
Management is okay, but remember they have a job to do. Most of the managers are compassionate and will offer you a solution to resolve an issue. Sometimes it may be in your favor, or it may not.
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AT&T Interview Experiences
Technical Architect
The interview process was fairly straightforward. It consisted of an overview of the responsibilities and the position. It also included a skills test based on what they were looking for. Particularly, they had an exam discussing technical concepts c
Technical Architect
It was about an hour long with basic personality questions, and then I was hired the next day. I think the referral policy makes anyone who gets the bonus really try to get you hired, and it works.
Senior Software Engineer
Screening coding assignment and 3 coding questions: 1 easy, 1 medium, 1 hard. Client interview with panel. Client interview with panel.
Technical Architect
San Ramon, California, United StatesJanuary 1, 2009The interview process was fairly straightforward. It consisted of an overview of the responsibilities and the position. It also included a skills test based on what they were looking for. Particularly, they had an exam discussing technical concepts c
Technical Architect
United StatesFebruary 9, 2018It was about an hour long with basic personality questions, and then I was hired the next day. I think the referral policy makes anyone who gets the bonus really try to get you hired, and it works.
Senior Software Engineer
Saint Louis, Missouri, United StatesSeptember 1, 2023Screening coding assignment and 3 coding questions: 1 easy, 1 medium, 1 hard. Client interview with panel. Client interview with panel.
