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A Culture of Insecurity

Software Engineer
Current Employee
Has worked at Automattic for 4 years
August 31, 2025
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Remote-first culture.
  • Flexible core working hours.
  • Unlimited PTO (depends on team norms).
  • Competitive pay if you live outside the US.
Cons
  • Lack of job security: frequent layoffs have occurred across teams over the past 2 years.
  • Unclear evaluation standards for ICs: even strong performance reviews are often dismissed as "inflated."
  • No clear evaluation criteria for ICs. High-performance reviews are often dismissed as "inflated" or lacking in "outcome".
  • No career growth for engineers: flat organizational structure offers no defined advancement path.
  • Generalist tech culture encourages inconsistent and often poor practices.
  • Reliance on outdated technology, with WordPress still at the core after 20 years.
  • Clueless business leaders continue to acquire failed projects with no clear strategy.
  • A small operations group exerts disproportionate influence, enforcing the above and creating a climate of fear that can jeopardize employment.
Advice to Management
  • Get proper business leadership training — an MBA would help more than continuing to acquire failed projects.
  • Provide genuine job security by reducing the cycle of constant layoffs. Stop the cycle of layoffs and provide employees with a sense of stability.
  • Define transparent, fair evaluation criteria for ICs instead of dismissing strong performance.
  • Build real career paths for engineers rather than hiding behind a flat structure.
  • Address the toxic influence of operations and foster a healthier, trust-based culture.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
1.0

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