Submitted resume online on BOA job site. It took 2 days for initial resume screening. Then they sent me an email to take an online assessment. I failed the online assessment. There are 6 cases in the online assessment about customer service. Questions include recording a customer's account number, recording the order type and quantity, and writing a review of the customer's call.
6 customer calls
The following metrics were computed from 1 interview experience for the Bank of America Invetment Center Specialist role in Chicago, Illinois.
Bank of America's interview process for their Invetment Center Specialist roles in Chicago, Illinois is extremely selective, failing the vast majority of engineers.
Candidates reported having mixed feelings for Bank of America's Invetment Center Specialist interview process in Chicago, Illinois.