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Salary is not competitive

Quality Analyst
Current Employee
Has worked at Bank of America for 4 years
January 14, 2015
Dallas, Texas
3.0
RecommendsNegative OutlookApproves of CEO
Pros

A goal-setting environment that involves quarterly performances. Exceeding overall expectations on performances will likely get you a 4 to 5% increase; that is not too easy to accomplish.

Yearly assessments on various cross-channel processes enhance knowledge, but scores are monitored to be successful/passing at 80% or greater.

Cons

Lots of departmental/location changes, resulting in closed job sites.

Meetings on top of meetings to get aligned with other like departments where teammates are in various states. Some teammates are not so helpful, unless there is room to be noticed by upper management. Monitored with numbers, productivity led to what some may call favoritism.

There used to be a point system where points were valued for company store purchases. These points used to be easy to accomplish, but in the last 5 years, points did not come by so easily, due to cost/budgeting.

Advice to Management

Update management/people skills. My last manager was good.

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