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It was a great job and an excellent experience with the interaction with customers as well

Quality Analyst
Former Employee
Worked at Bank of America for 4 years
November 7, 2013
Plano, Texas
4.0
Doesn't RecommendNegative OutlookApproves of CEO
Pros

Promoted on job performance, and the pay is excellent along with great benefits.

Cons

I am only sad that I could not continue my employment with BOA, but I understand the downsizing of the company.

Advice to Management

No advice for management.

Just the banking industry is not that stable at this time in the home retention or mortgage departments.

That is why I would not recommend to a friend at this time.

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Bank of America Interview Experiences