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It Paid the Bills..

Quality Assurance Analyst
Former Employee
Worked at Bank of America for 4 years
May 7, 2017
Simi Valley, California
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Excellent benefits: medical, dental, vision, 401K, and tuition reimbursement (depending on field).

Great co-workers (have made some long-lasting relationships).

Gained some great experience in a variety of areas/departments.

Plenty of room for growth, depending on who you know.

HR is EXTREMELY competent at solving problems/disputes within the company. For instance, seniority means nothing if you violate policies and procedures and get reported. You will be written up or terminated.

Cons

Depending on the department, management is horrible.

Although there is plenty of room for growth (positive), being able to get that growth takes patience and also depends on who you know in the organization. This is extremely bad for morale.

Organization pays outside/new employees more than existing employees. Again, bad for morale.

Layoffs are indefinite due to corporate restructuring (outsourcing to other countries) as well as acquiring CountryWide Home Loans, which turned out to be a horrible liability that cost thousands of associates their jobs.

Compensation is not based on experience, but on how well you negotiate for it.

Although HR is excellent, it's hard to report horrible management for fear of retaliation. You will have to have a squeaky clean record if you even fathom reporting someone in management.

Depending on the department, the environment can be toxic and unhealthy.

Not enough incentive is given for quality work.

Advice to Management

I would advise that a team of people actually research how employees are doing within the company. Although there are assessments given on this, many employees are intimidated by management to lie about what is going on in their respective departments. Fear and intimidation from management needs to cease.

Also, to the Board of Directors, stop outsourcing jobs to other countries. The name of the bank is BANK OF AMERICA. Keep jobs here (in America), pay your employees what they're worth, get rid of useless/unproductive management, and restructure the company from the inside.

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