Bank of America

Co-workers are friendly, the culture is an odd blend of friendly and backstabbing.

Processes are poorly documented, there are too many kingdoms, and there's a continuous shuffle of teammates and groups. Lots of lip service, but little real progress.

Split the banking from the software design and development. This forces the banking side to create project documents with features, threats, regulatory concerns, and success metrics. Handoff will be done not in email, but using project management tools with logging and formal sign-off. Delays on either the banking or development side will be captured and weighed.