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Watching a ship sink

Best Buy Mobile Manager
Current Employee
Has worked at Best Buy for 4 years
April 5, 2014
Chicago, Illinois
1.0
Doesn't RecommendNegative Outlook
Pros

Pay is okay once you pass the line level associates. Supervisors make anywhere between $15-25 an hour, depending on what department you supervise. Mobile and Geek Squad are the highest. The discount is awesome.

Cons

No work-life balance. I've had vacations I've planned for and requested off for cancelled in front of my eyes due to a new company operating model. If you request time off, good luck getting it accepted in the first place. They talk about all the vacation and absence time they give you, but HIGHLY frown upon using it. I've seen serious HR abuses at multiple locations. When someone is disliked, they are quickly cut down for any reason possible. I've had multiple GMs tell me if they want someone gone, "they will find a way." This is retail hell. Run away from this company, run as far as you can. "DO MORE WITH LESS" is the company motto.

Advice to Management

Live your company values. You talk about them all the time, but no one follows them.

Quit firing people and bowing to Wall Street pressures.

I saw my store comp down 2% year-over-year, and they cut management from 9 to 5 people. Not only did they cut them, they knew who they were going to cut for two months. My GM told his favorite manager, who was staying and going. This manager went around being super coy and vague to all the managers he didn't like about how he wasn't sure if they had a job. Scaring them into quitting so they wouldn't have to pay severance.

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