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Challenging and changing work environment

Best Buy Mobile Manager
Current Employee
Has worked at Best Buy for 9 years
July 24, 2014
3.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Employee discount is great, paid time off, and good 401k plans.

Personal development is strongly encouraged, and a very competitive environment is always promoted.

Most employees at my store really are passionate about helping our customers.

Cons

The workload expected for the store leadership team to perform on a daily basis is outrageous. I am an hourly manager, yet I am expected to do the job of the general manager most of the time. Under the new CEO, the company is now all about cost-cutting, and that is all they care about. This year, all raises for store leadership have been suspended; who knows if we will get that back. Corporate, market, and district level staff do not care what our customers need. They only care about how much product we can load our customers' shopping carts up with, which I do not like.

Advice to Management

The amount of talent in your stores is amazing, yet you treat your employees worse and worse. I have worked for the company for over 8 years. Unfortunately, due to the direction of upper management, I think this will be my last.

I want to work for a company who values and appreciates me, not a company who wants me to squeeze every penny I can from each customer and then punishes my sales employees when they do not hit their outrageous daily sales goals.

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