Best Buy

Just be yourself. The questions are based around customer service and customer engagement. As long as you can speak to those, you will be fine. Also, don't go empty-handed; make sure you leave them with something to hang on to. Make sure you do so

call you in, ask you a little about yourself, and then explain the process of questions. They then proceed to ask you a few questions. They will have someone next to them, whether it's another leader or from the back office.

I was given a phone interview by someone up in New Jersey. I received no heads-up about what questions to expect or what information to bring, and my management was reluctant to help. The questions were, I felt, extremely unrelated to the job itself