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Don't work here just because you want the discount

MCSA/CSS
Former Employee
Worked at Best Buy for 2 years
March 12, 2019
Madison, Wisconsin
3.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Big discount on products produced by BBY (Insignia, mainly) and protection.

Decent pay.

Cons

Your monthly bonus is based off of how well the store does, not the department, so there's no big incentive to help sell.

The discount is non-existent for the really cool products.

You are bullied into upselling Geek Squad services, which are ridiculously priced. I once had a customer get charged $100 to get a sheet of paper jammed in a printer out. I'm not kidding.

Management loves their power, and I've had female coworkers be sexually harassed. HR does nothing, and it is very concerning.

Most people at my store left because of management. It's incredible how quickly people forget about people who worked there a long time.

If your store has a "now hiring" sign, expect to be asked to come in on your days off.

Advice to Management

Quit trying to be cool when corporate comes, and then go back to not caring about the customer. The most loyal customers who come back are the ones that will never forget how you treated them well, at the expense of extra little revenue.

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