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Overall, I'd avoid

Mobile Representative
Former Employee
Worked at Best Buy for 1 year
January 11, 2024
Conroe, Texas
1.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

I worked in the Mobile Department at my local Best Buy. Personally, I think this was the least hair-pulling position in the store, compared to the workload I heard was going on in Geek Squad, Backroom, and PCs. It wasn't great, though. The learning curve in the beginning was tough and annoying, but if your co-workers are friendly, it shouldn't be a big deal. And just a heads-up, you're going to get a lot of elderly folks asking for help, which took a majority of my time while I was working there.

Cons

The Best Buy credit card. Management lived and breathed this card. I get it. It's their ass if they don't meet corporate quota, but I despise it morally.

One incredibly baffling thing looking back was the Store Manager asking me how much I was looking to make hourly during my interview. As a dorky teenager, I just said the wage of my last job. Yeah, not cool to just lay that on a kid, but Covid hit soon after I was hired and laid off. I wouldn't recommend working at Best Buy, honestly. Mainly the credit card thing, but everyone just had a hair-pulling job. Annoying overall.

Advice to Management

My managers were performance-based people who did reviews every quarter. I imagine this was forced on them, but everyone hated it nonetheless. Please pivot away from this style of managing.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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