BILL

Nice office Good coworkers Hybrid work policy Decent work-life balance Most people were remote during COVID and the company handled that policy quite well For a time during the boom from the company's IPO and COVID boom the company was actually a decent place to work, but they didn’t handle the good fortune during that time well enough to navigate the COVID/inflation bust well.

• Poor management led to too many acquisitions, a declining product, 10% layoffs, then 6% layoffs about a year later and a stock price that has been stuck at a price almost as low as the initial IPO.

• Most coworkers who weren’t part of the layoffs probably wish they had been since they’d at least gotten severance.

• Other top talent left since they could see the direction for the company wasn’t great.

• Quite a few people in management and technical leadership that think they know what they’re doing and make decisions in a box without listening to feedback

• Not much room for growth or promotion since the company is not growing, stock has been in decline since the boom during COVID and private equity companies looking for stock growth have targeted the company

I think the talent that was helping the company has mostly left after the layoffs, but the company has an opportunity now to work towards turning things around if it tries to really change the company culture and having exec and top tech leadership really learn how to focus on improving the product so that they can be competitive against other companies (Intuit, RAMP, etc.).

Board changes have no doubt already changed the company, but whether that’s for the better really depends on if the leadership, both exec and technical, has learned (or been humbled) in realizing they should listen to the feedback from their employees.