Taro Logo

Smart Tech, Toxic Management

Engineer
Current Employee
Has worked at Booking.com for 2 years
June 1, 2020
Manchester, England
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Some of the engineers you work with are fantastic, knowledgeable, and go out of their way to help you.

The technology is interesting, and some of it is at the forefront of the industry, although it sometimes moves too fast. I'll elaborate on that in the cons.

The canteen is subsidized, which is always nice. The food in Amsterdam is free.

Up to £1000 (25% of booking) discount each year on any hotel on the Booking.com platform.

Cons

Unfortunately, there are more cons than pros to Booking - Transport, all of which seem to have appeared over the last 12 months.

Senior management are definitely detached from the day-to-day goings-on of the business. I've heard reports of shouting and belittling in OKR meetings.

Top-down hierarchy - Decisions are made in meetings where nobody with any knowledge or expertise is present. As an engineer, you're expected to be a good monkey and do what you're told.

Work for the sake of work itself - People seem to dream up new needs within the business in order to justify their role and then force it upon the rest of the business.

SOx Compliance - This is possibly the worst of them all. They expect you to follow processes which are ever-changing, and then when you make a mistake because you've been implementing the "old" process, you're threatened with disciplinary action.

Towing the company line - If you're not a poster girl/boy and do what you're told, you won't get anywhere. Free thinking and constructive feedback is prohibited, as is public discussion.

Advice to Management

There's not really much advice you can give Management, as they're largely the problem.

There has been an exodus of the "old" management who made this place a great place to work under Rentalcars.com, and they've been replaced by head honchos from Booking HQ, bar a few.

Also, it seems that any new hires above Team Lead (EM) are now line-towers. Whoever shouts loudest usually wins, as long as it's what Management wants to hear.

I'd agree with the review titled "Strangely dysfunctional organisation".

Was this helpful?

Booking.com Interview Experiences