Booking.com

Their diversity, they claim to respect. They celebrate holidays with food.

The party in Amsterdam, they tell you, you will go. But then they tell you you won't qualify. I was here for 4 years and only went 1 time.

They stress you out about metrics you cannot control, like their CSAT (Customer Satisfaction). You have to get 90% or die. The system does not work right. If the guest, for some reason, thinks they are writing a review for the hotel and they leave a bad one, that number goes to you, even when the comment says, "I hated the hotel." The point from the CSAT goes against you. If the guest leaves a bad score by mistake, but in the comments, they praise your customer service and it's an obvious mistake, it still goes to your score. If you are below 90%, you get in trouble.

I stopped working at Booking and was supposed to get my check the following Friday. Due to some internal issues, I got my check one month and a half late. They are so disorganized that I still have access to my Booking email.

Be fair to your staff. If you do something for one, do it for all. There is a lot of preference and favoritism in the company. I never got my exit interview because HR looks for who is going to say good things and they get it. I was not only waiting for my check, but also for that exit interview.