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Talk, But No Action

Technical Lead
Current Employee
Has worked at Booking.com for 2 years
September 19, 2018
Manchester, England
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

A lot of talk about wanting to improve the place.

Cons

No actions on the real problems. Internal communication is lacking. Underinvestment in a lot of key projects. Too much focus on getting more bookings, not building tools to support any of it.

Advice to Management

Stop being defensive when told about a problem. Just the fact that it is mentioned is a sign there is something.

You don’t know what you are doing: admit it, and things will go better from there.

Force every announcement to be public by default.

If you want to know what’s wrong, ask people’s opinion more than once a year.

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