Interview Process:
What began as a fairly standard interview process quickly spiraled into an exhausting, opaque, and ultimately disheartening experience. Here's what I went through:
- Hiring Manager Chat – Warm and engaging. Set a hopeful tone.
- Three Technical Interviews – Two rounds of algorithms, one OOP design. Challenging but fair.
- Behavioral Interview – In-depth and thoughtful. Reinforced mutual interest.
- Two References Provided – Both spoke directly to my skills, impact, and character.
- Additional Managerial Reference Required – An unexpected ask, but I complied and provided a strong FAANG reference.
- Verbal Offer Extended – Encouraging conversation; I was told a written offer was forthcoming and advised to pause other interviews.
- Negotiation Phase – Discussed comp and start date. Awaited the offer letter.
- Sudden Onsite “Team Fit” Round – A surprise panel interview that felt more like a stress test than genuine team matching.
- Another Reference Request – This time demanding a specific manager from a prior employer I no longer had access to. I was told, “This is the final step.” I tracked someone down and booked it.
- Final Outcome – The morning of that 4th reference’s scheduled call, I was informed: “We’ve decided to pursue other candidates whose experience aligns more closely with our current needs.”
Red Flags:
- Lack of Transparency: The process was never clearly scoped. Steps were added after a verbal offer.
- Moving Goalposts: Every hurdle I cleared was followed by a new one — culminating in four separate references.
- Unprofessionalism: Encouraging a candidate to pause other interviews based on a verbal offer, only to ghost them, is unacceptable.
- Power Imbalance: The process felt increasingly like a test of endurance rather than an honest evaluation of fit. It sends a concerning signal about the company culture.
Advice to Candidates:
Approach this process with caution. Do not pause your job search, even if you’re told an offer is coming. Be prepared for sudden changes, unclear expectations, and a potentially demoralizing experience.
Advice to C3.ai:
If you want to hire top-tier talent, treat them with the same respect, transparency, and integrity you claim to value. A verbal offer is not a placeholder — it’s a commitment with real-world consequences. Candidates deserve better.