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Good Perks, Tough Leadership

Senior Software Engineer
Former Employee
Worked at C3.ai for 4 years
July 6, 2020
Redwood City, California
3.0
RecommendsPositive OutlookNo CEO Opinion
Pros

Catered lunch and breakfast are provided.

One of the few startups that is actually making money.

If you accept the processes laid down without any questions, life is easier for sure.

For some teams, immediate managers might be more reasonable than higher leadership themselves.

Tickets to Tom's box are occasionally provided for 49ers games.

Holiday parties are great.

Cons

Leadership seems to be autocratic and set in their ways. Very few things are up for discussion and change.

For example, the work-from-home perk has long been non-negotiable, though it is a big pain point for most employees. The only response cited repeatedly is that this was told upfront during the interview process.

Negative Glassdoor reviews that have been posted are legit, and the rather defensive response to those reviews is a good representation of how discussions at C3 usually go.

Some people are smart, but most of the talent is quite average.

Value of stock options is regularly brought up in questions related to compensation, yet there is no clarity on when or if there will be an IPO.

Micromanagement is real. Some teams require you to keep track of every hour worked.

Advice to Management

Trust the engineers to do their jobs.

Invest in tools and technologies to speed up development rather than adding more bureaucracy.

Don't have engineering managers with little to no SWE expertise leading engineering teams. For folks that are promoted to be managers, don't have them completely detach from code.

Allow work-from-home on at least a limited basis. Software is probably one of the few professions that can enjoy this luxury, so please leverage it. There are better uses of your employees' PTO than wasting on DMV/house-repair/dental appointments.

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