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CapOne is pretending to be ‘a tech company that happens to be a bank’

Director, Data Engineering
Former Employee
Worked at Capital One for 2 years
April 25, 2017
Chicago, Illinois
2.0
Doesn't RecommendNo CEO Opinion
Pros
  • Competitive salary and benefits, in particular 6% 401K matching.
  • Flexibility to work from home.
  • Flexibility in internal work mobility.
Cons

Frequent organizational changes and redeployments leading to employee frustration and loss of productivity.

Too many unproductive meetings with no time left for core work.

Forced distribution performance management system creating infighting and a ‘lick boots’ culture.

Advice to Management
  • It is not enough to copy Google’s job families and pretend to be ‘a tech company that happens to be a bank’.
  • Invest time helping people reporting to you with their career path.
  • Focus on solving some of CapOne’s real challenges: review of performance management, coordination between lines of business, retaining talent, investigating conflict of interest in awarding contracts to vendors, pockets of highly politicized leadership, …

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