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Toxic, backward-thinking, badly managed digital division in the Chicago area

Senior Engineer
Former Employee
Worked at Capital One for 4 years
June 28, 2018
Chicago, Illinois
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Solid benefits, some excellent Scrum Masters and Engineers who are not properly leveraged.

Cons

Management creates a toxic workplace. The twice-yearly review process discourages teamwork and kills morale by forcing managers to put 20% or more of their reports on a performance plan or terminate them. This is no way to create a good work environment or culture. Promotions are subject to cronyism, and engineers are encouraged to look out only for themselves. Valuable, high-performing engineers are not developed or promoted. With the recent Chicago layoff announcements, morale is terrible. It seems like the Virginia offices are better places to work, but steer clear of the Chicago and Rolling Meadows locations if you are looking for a safe workplace. There is no opportunity there.

Advice to Management

Stop promoting people with no management experience or aptitude to manager level.

Re-think your entire review process.

Use more 360 feedback for reviews instead of allowing managers to play favorites.

Treat your employees with respect.

Stop thinking Capital One is better than every other company.

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