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Performance Management is an unfair, biased process

Senior Software Engineer
Former Employee
Worked at Capital One for 2 years
August 21, 2024
Richmond, Virginia
3.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Lots of support to accomplish tasks. Moderately competitive benefits, salary, etc. Folks mostly are friendly.

Cons

The only way to advance is to play politics. There are no measurable KPIs for individual performance, and you are at the mercy of whoever is on your calibration panel to judge the work you've done. You might have focused on a competency, but then you find out that even though that competency was listed as important, the calibration panel wants different criteria. Very frustrating, and the reason I left.

Advice to Management

Rework the PM process. It is so subjective that you will inherently upset 50% of the folks who go through the process.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
2.0

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