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Very slow-moving & risk-averse

Software Engineer
Former Employee
Worked at Capital One for 2 years
June 12, 2022
London, England
3.0
Doesn't RecommendNeutral OutlookApproves of CEO
Pros
  • Extremely relaxed environment, possibly too relaxed.

  • Very good work/life balance; nobody is expected to work long hours, weekends, etc.

  • Strong focus on learning & development; lots of resources, subscriptions, and exams paid for, with a decent personal training budget.

  • Some genuinely great people.

Cons
  • Pieces of work that should realistically take a week end up taking much longer due to politics, process, and poor requirements.

  • It's very hard to release; too much painful process and paperwork means releases aren’t regular. Big bang releases once a month or less aren't agile.

  • Too many unnecessary levels of management exist, considering apparently self-managing agile teams. Too much decision-making works its way too high up the management hierarchy and slows teams down.

  • Lots of SEMs, TPMs, and POs simply don’t understand the technical work enough, which results in confusion. Designers are spread too thinly, often working with many teams at a time, which also doesn’t help.

  • It’s hard to get excited about the work and the product. Nothing is really innovative, and no boundaries are pushed. It's rare to be able to work with cutting-edge tech because the business deems it too risky to migrate.

Advice to Management
  • Trust your engineers.
  • Do more to fix the division between London and Nottingham.
  • Recognize and reward people for being great at the job they’re actually employed to do. Performance reviews and promotion decisions involve too much box-ticking.
  • Give your engineers space to innovate and "change banking for good." Right now, all you do is copy the other players.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
3.0

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